Delivery times​

  • UK: 3-5 days
  • EU & International: 1-3 weeks

​​​​Shipping​

  • We offer complimentary shipping on orders UK over £50.
  • All orders are processed in 2-3 business days after receiving them. 
  • ​​The customer is responsible for providing an accurate shipping address.
  • If your order gets redirected back to us due to an inaccurate shipping address, please email us at katie.waiyu@outlook.com. The customer will be responsible for any reshipment shipping fees.
  • All orders are processed in 2-3 business days

Customs duty and import fees​

  • Orders are subject to customs duties and taxes, which are the responsibility of the buyer. ​​These are not included in the shipping cost.
  • All orders are shipped from United Kingdom so please check what kind of taxes your country practices for incoming orders from the United Kingdom.​

Returns and Exchanges​​​

  • As a small business, we do not accept returns or exchanges.
  • For any issues with your order, please get in contact with 14 days of receiving your order.
  • For order cancellations or amends, please reach out within 12 hours. We will try our best to accommodate any amends, but this is not guaranteed.